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Pussyfooting around works for cats, it’s pointless for letting agents

                                    If you’ve got trouble, you can’t afford to pussyfoot around. You’ve got to get serious to get it sorted. Damage, unpaid rent, mounting arrears, unhappy neighbours, whatever the issue, a pre-court action letter shows you mean business. […]

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Maintaining success beyond the start-up

Some of the team at head office celebrating our 10th birthday There’s a strange sort of relish with which commentators report the likelihood of new business start-ups failing. It’s almost as though they want to say, “See, it’s a tough old game. You haven’t got what it takes”. These same commentators go quiet when businesses […]

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A new perspective on moving home

Everybody seems to know the theory that next to death and divorce, moving home is one of life’s most stressful experiences. It doesn’t have to be a nightmare but billing a home move as a traumatic experience is a sure-fire way to make certain that’s exactly what it feels like. Every tiny issue, the smallest […]

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Neutral territory: what to do when your landlord loves magnolia

Imagine you’re viewing a property you’re thinking of renting. The road’s quiet, the flat has all the space you need, the white goods are new and there’s a bit of garden with a shed. It’s just what you wanted, and although the décor is a bit bland, when you’ve moved your bits and bobs in […]

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1,000 Trustpilot reviews – thank you, that’s grand

  We’ve just passed the milestone of 1,000 reviews on Trustpilot and we’d like to say a big thank you to everyone who has taken the time to give feedback on our service and products. We are, of course, delighted that the vast majority of our customers think that we deserve a five-star rating, but […]

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Boris offers some comfort for landlords

  Voting in the Tory leadership contest closes on July 22nd.  Before then, no doubt, we’ll hear a lot more about both candidates’ potential policies. There will be much speculation in the media and a lot of guesswork based upon Hunt and Johnson’s previous government positions and actions. Boris Johnson has, however, already announced his […]

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Sim Sekhon: Don’t ignore the older tenant

We know that the proportion of people who are renting their homes is on the rise. We also know that the population is ageing. Now figures are showing that there’s rapid growth in the numbers of those aged 55 and over who are renting. This age group now accounts for around 15% of the market, […]

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The Big Chill: Could a Berlin-style rent freeze come to Britain?

Any day now, Berlin’s regional government is likely to approve plans for a five-year freeze on private sector rents from January 2020.  Steps will be taken to prevent landlords sneaking through increases in the second half of this year. The context is a steep increase in rents in the first quarter of the year on […]

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Renting a home with a garden?

It makes sense to think carefully about any outdoor space when you’re looking for a place to rent. Some people love to spend time outside. For others, a garden is a hassle they don’t need or want. But, as it’s likely your landlord will include certain conditions in your tenancy agreement regarding the upkeep of […]

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The Fees Ban: what every tenant needs to know

On 1st June 2019, the Tenant Fees Act, commonly known as the Fees Ban, became law, but what does that mean for you as a tenant? Here’s a quick guide to the essentials you need to know. What is the Fees Ban and why has it been introduced? The Government wants to make renting fairer […]

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Raising Money for Alder Hey

Little Browsers raising money for the little ones If you’re not sure how you’d cope if your child became seriously ill, you’re not alone. Fortunately, in the North West, we’ve got the amazing Alder Hey Children’s Hospital and Charity close by. That’s where Jacob, son of Joanne from our Legal Team, has been receiving treatment for a […]

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New paperwork rules now in place

A rush of publicity accompanied the arrival of the fees ban last Saturday. What’s been far less obvious is that on the same day, a new version of the mandatory How to Rent (HTR) guide was introduced. This new document must be issued to all tenants. There’s also a new version of Form 6a which […]

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Section 21 abolition: considering the implications

A few weeks ago, when the proposed abolition of no-fault evictions was announced, we speculated that, should the move go ahead, many private landlords would quit the sector. Now surveys we have been conducting – amongst landlords on our database and those attending landlord shows – have shown us the scale of the potential exodus. […]

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Introducing the Landlord’s & Agent’s best friends

It started as a conversation. One of our team had been doggedly helping a Landlord with a tricky issue and was told he’d been a real “friend” in sorting the problem. It struck us that all our Landlord services have this idea at their core. We aim to be a Landlord’s and Agent’s best friend, […]

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Great Manchester Run 2019

On Sunday 19th May a few members of our great team took part in the Great Manchester Run to raise money in aid of Mind, an incredible mental health charity that provides advice and support to help empower anyone experiencing a mental health problem. The work they do is invaluable, so we were thrilled to […]

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